Q. What forms of payment does Homeflair DIY LTD accept?
A. Homeflair DIY LTD accepts most major credit and debit cards. We regret that we cannot currently accept cheques.

Q. Will my credit cards details be safe, is Homeflair DIY LTD secure?
A. Any information you provide to Homeflair DIY LTD, including credit card information, is encrypted on a secure server through SSL and software provided by SagePay merchant services . The encryption process converts the information you enter into bits of code that are then securely transmitted over the Internet. Therefore, you can be assured that shopping online with homeflairdiy.co.uk is a hassle-free experience and one that is completely secure and protected against fraud or similar concerns.

Q. How do I know that my order has been received?
A. Once you have submitted your order you will be sent an order confirmation e-mail that contains your unique order number.

Q. What if the product that I order is out of stock?
A. If any of the Products that you have requested are out of stock, you will be notified within 24 hours excluding weekends.

Q. How much will delivery cost?
A. Our standard carriage charge to UK mainland addresses is £5.95 (inc. VAT).

Q. How long will delivery take?
A. Goods will normally be dispatched within 48 hours of the receipt of order and delivered within four working days from placing your order. Delivery will normally be by post or by courier.

Q. What about Value Added Tax (VAT) on Homeflair DIY LTD?
A. All prices shown on Inspired Colours include VAT at 15%.

Q. Can I arrange for my order to go to another address other than my own?
A. Not at this time. Please phone 01895 636776 or e-mail home_flair@btconnect.com to make arrangements..

Q. Can I pay for my order when I receive it?
A. No. All products must be paid for prior to delivery.

Q. Can I return my products?
A. Due to the nature of the product we can not accept returns, however this does not affect you’re statutory rights.

Q. What if I have a complaint?
A. Simply contact us and we will endeavour to deal with your complaint speedily. We will notify you within 5 working days of any complaints that we receive and will attempt to provide you with a timescale for the resolution of the problem. You may contact by phone on 01895 636776

Q. I still have several unanswered questions regarding Homeflair DIY LTD, how do I contact you?
A. If you have any further questions that can't be answered in our help section then please call our customer service line on 01672 513301 or email home_flair@btconnect.com.